Terms of Use

These terms of use ('Terms') govern your use of the U-FLY Package Holidays Limited (‘UFLY’ or the ‘Company’) website and mobile services. Use of this website and our mobile services will constitute your acceptance to the terms and conditions outlined below. These Terms may be modified from time to time without notice. Any changes to these Terms will become effective upon posting of the revised Terms on the UFLY website.

Continued use of the website and mobile services following any such change constitutes your acceptance of the revised terms and conditions then in effect.

  • DISCLAIMER

    UFLY DOES NOT WARRANT THAT THIS WEBSITE WILL OPERATE ERROR-FREE OR THAT IT AND ITS SERVER OR SERVERS ARE OR WILL BE FREE OF COMPUTER VIRUSES, TROJAN HORSES, OR OTHER HARMFUL CONTENT, DEVICES OR PROGRAMS. THIS WEBSITE AND ITS CONTENT AND MATERIAL, AND ACCESS TO THE DATA, ARE ALL PROVIDED ON AN "AS IS, WHERE IS", AND "AS AND WHEN AVAILABLE" BASIS WITHOUT ANY REPRESENTATIONS, GUARANTEES, CONDITIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY THE LAW, UFLY DISCLAIMS ANY AND ALL CONDITIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE CONDITION OR WARRANTY OF MERCHANTABILITY AND THE CONDITION OR WARRANTY OF FITNESS FOR ANY PARTICULAR PURPOSE. WESTJET MAKES NO WARRANTY OR REPRESENTATION OF NON-INFRINGEMENT. UFLY FURTHER MAKES NO WARRANTIES OR REPRESENTATIONS CONCERNING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE DATA ACCESSED BY USE OF THE WEBSITE.


  • Whilst UFLY endeavor to keep the information appearing on this website up-to-date, UFLY accepts no liability for the accuracy or completeness or use of, nor any liability to update, the information contained on this website. You should therefore verify the information obtained from this website before you act upon it by calling your local UFLY office, the UFLY partner concerned or a travel agent (as applicable).

    To the extent permitted by law:

    • UFLY is not liable to you or anyone else (including for negligence, breach of contract or tort) for any loss or damage (including specific, indirect, consequential or economic loss) however caused and which is suffered directly or indirectly in connection with the use of this website;

    • UFLY is not liable for disruptions to this website; and

    • UFLY is not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this website or websites of third parties (‘External Sites’).

    Updates may periodically be made to the information herein. UFLY and/or its partners may make improvements and changes to the products, services and/or programs described on this website at any time without giving any prior notice to its users (be it direct or indirect).

    The carriage of passengers, baggage and cargo by air will be subject to the conditions of carriage and regulations of the carriers concerned. Other services and products described on this website, including our mobile services provided via mobile and wireless devices, will also be subject to terms and conditions, details of which may be obtained from UFLY or other service providers (as applicable).

    IN NO EVENT WILL UFLY BE LIABLE FOR indirect, general, special, economic, consequential, exemplary or punitive damages resulting from the use of this website, whether in tort, contract or any other cause of action, including without limitation, for loss of data, information or programs, or damage to computers or networks, or from breach of privacy and similar personal rights, or from infringement of intellectual property rights, OR FROM DEFAMATION, LIBEL OR SLANDER, or any other damages whatsoever, whether or not ULFY shall have been advised of the possibility of such damages.

  • FORWARD-LOOKING STATEMENTS

    Some of the information on this website may contain projections or other forward-looking statements regarding future events or the future financial performance of the Company. These statements are only predictions for reference purposes. Actual events or results may differ materially for which UFLY and/or its partners do not offer guarantee, nor accept any liability.

  • INTELLECTUAL PROPERTY RIGHT

    The material contained on this website, and that provided via your mobile and wireless devices, is protected by copyright. The material may only be used for your personal and non-commercial purposes. Except to the extent permitted by law, you must not use, copy, modify, transmit, store, publish or distribute the material on this website, or create any other material using material on this website, without obtaining the prior written consent of UFLY.

    Trade marks (whether registered or unregistered) and logos must not be used or modified in any way without obtaining the prior written consent of UFLY.

    The website, products, technology and processes contained in this website may be the subject of other intellectual property rights owned by UFLY or by third parties.

  • LINKS TO EXTERNAL SITES

    This website may contain links to, or frame, External Sites. Such links are provided for your convenience and reference only. We do not own, operate or control the content of these websites. The contents, accuracy, opinions expressed, and other links provided at these External Sites are not investigated, verified, or monitored by UFLY. Our inclusion of any links does not imply an endorsement of their material or content and we disclaim any liability arising out of your use of such External Sites.

    For hotel bookings, images, amenities, facilities and descriptions are provided to give general information about the property. Whilst we endeavor to ensure that property amenities, facilities and descriptions offer accurate and up to date information, we obtain this information from our third party e-retail platform service provider. We do not guarantee any particular standard or class of accommodation or other service provided by third party. Images of room types do not necessarily represent the bed configuration of the room being purchased.

    UFLY makes no warranties and accepts no liability for the accuracy, contents, availability or omission of information found on External Sites that link to or from this website. UFLY does not warrant the security of any information you may forward or be requested to provide to any third party. You irrevocably waive any claims against us for any loss or damage suffered as a result of any access to or interaction with any External Sites via this website.

  • OTHERS

    These Terms are written in the English language and may be translated into other languages. In the event of any inconsistency, the English version shall prevail.